1. Finality of Payments
All payments made to Superhhero Learning are final and non-refundable, except where required by applicable law. By completing a purchase or enrolling in any of our courses or services, you acknowledge and agree that you are responsible for reviewing all relevant details before making payment.
2. Billing Accuracy
It is your obligation to ensure that your billing information is accurate and current. We do not accept liability for failed transactions due to incorrect payment details, insufficient funds, or technical issues beyond our control.
3. Refund Eligibility
In exceptional cases such as duplicate transactions or verified overcharges, refund requests will be considered. To request a refund under these limited circumstances, you must notify us in writing within 7 days of payment, providing full transaction details and supporting evidence.
4. Refund Processing
Approved refunds will be processed to the original payment method within 7–14 working days, minus any applicable processing fees.
5. Contact Information
If you have any questions regarding this Payment and Refund Policy or require assistance with any transaction-related matters, please contact us athello@superhhero.com. We are committed to supporting you and addressing your concerns promptly.